richard_r reviews

Reviewed

Android 10.0 4K 2.4G 5G WiFi Smart TV Box 2GB RAM 16GB ROM Allwinner H313 Quad-Core - PrimeCables®

Unit seems to work for the most part. However, it wouldn’t play HDCP content, so it was useless. Picture shuts off after 2 seconds as it thinks it not connected to a tv. So it doesn’t seem to be HDCP compliant. I have no problem playing the same content with my fire tv stick. I sent a return request and they wanted a photo of the problem.. yikes! Disappointed with their customer service, so beware!

Mar 20, 2023

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-MXQ4K-G3." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

Reviewed

Bluetooth 5.0 Transmitter & Receiver, 2-in-1 Wireless Audio Adapter - PrimeCables®

1/5

Audio fidelity is awful. Output from Bluetooth source is very low. Had to crank up my stereo to 10. Tried different patch cords but no improvement. Also hums when plugged into the charger. Junk, asked for a refund and they asked for a photo of the problem.. spend a lot of money with these people and I am not getting any satisfaction. Beware!

Mar 20, 2023

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-BT810-CSR-G2." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

Reviewed

1x8 HDMI Amplifier Splitter over Cat5e/Cat6 Complete Solution Kit - Monoprice®

5/5

Finally received this unit today. Installed it in very little time. So far it works excellent. Easy install. Wish I would have had it on time.

Oct 11, 2018

Reviewed

1x8 HDMI Amplifier Splitter over Cat5e/Cat6 Complete Solution Kit - Monoprice®

1/5

Shipped October 5. Today is October 11th...... Reply by customer service robot will be: Thanks for you kind reviews and we are sorry for the inconvenience. Please contact customer service by phone, email or chat...bla bla bla.

Oct 11, 2018

Reply by our customer service

Dear customer, We really do apologize for this inconvenience ! Any concern just contact our customer service directly and they will be more than happy to assist you instead of here. We appreciate your understanding ! Best Regards,

Reviewed

1x8 HDMI Amplifier Splitter over Cat5e/Cat6 Complete Solution Kit - Monoprice®

1/5

Hi again, So, another day, another missed deadline for Shopper-. The CSR rep said it will be delivered today. I guess their crystal ball needs recharging. Yup, thats what they use to tell you when your order will arrive. And they charge you extra for the fake information. Unbelievable! Room for improvement here, there and everywhere!

Oct 10, 2018

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience! Could you please reach customer service by calling 1-866-979-7463 or sending online live chat or sending an email inquiry to us? We are more than happy to help you here. Best regards,

Reviewed

1x8 HDMI Amplifier Splitter over Cat5e/Cat6 Complete Solution Kit - Monoprice®

1/5

So the order was shipped on friday, via express post, which I paid extra for. Delivery scheduled for today. So what do I receive? The "Free" gift. I called customer service and waited on hold for over 15 minutes. When I finally got to speak with a CSR they said the equipment was shipped on a different waybill, but should arrive today. Well today is gone and the tracking info says it is still in Montreal. So I still can't review this equipment, but maybe tomorrow? Stay tuned, but don't hold your breath, I'm not!

Oct 09, 2018

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience! We will contact Canada Post regarding the order and open up an investigation for it. If you still not get the item tomorrow. Could you please reach customer service by calling 1-866-979-7463 or sending online live chat or sending an email inquiry to us? We are more than happy to help you here. Best regards,

Reviewed

1x8 HDMI Amplifier Splitter over Cat5e/Cat6 Complete Solution Kit - Monoprice®

1/5

Well, if I had the product, which I ordered 3 weeks ago, I may have a review. All I can say at this point is that PrimeCables is coming up with excuses why they Can't ship. So when, and If, they actually deliver I may have something more positive to say.

Oct 05, 2018

Reply by our customer service

Dear customer, Thank you for your review and really sorry for this inconvenience! Sometimes some products will run out of stock before we can update the stock information on our website. Please note that some products will take a longer delay than others to be in stock, which will be indicated within its product page. We appreciate your understanding ! Best Regards,

Reviewed

Smart Wifi Power Outlet S25 - LivingWise - 1/Pack

5/5

Works great!

Jun 17, 2017

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Reply by our customer service

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Reply by our customer service

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Reply by our customer service

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