w_k reviews

Reviewed

30W Type-C Wall Charger GaN PD3.0 PPS 2-Port USB-C Fast Charger, ETL Certified - PrimeCables®

Works Well when charging a single device. Unfortunately, as soon as I plug a second device, power delivery drops dramatically. typically to about 7W per device, Disconnecting the second device does not restore power delivery to the higher level it was at before. I have to disconnect both devices and reconnect only one device to get more than 7W of power delivered.

Nov 05, 2025

Reviewed

KN95 Mouth Cloth 3D and lightweight design FDA&CE Certified 5Pack

1/5

The elastic straps attachments to the mask are very fragile. They break off very easily when putting on the mask or adjusting the fit, rendering the mask useless. The performance of an N95 mask is only as good as the airtightness of the fit. This elastic band attachment weakness makes these masks a poor choice.

Jan 08, 2022

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""KN95 Mouth Cloth 4Ply 5Pcs lightweight design FDA Certified"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Reviewed

Universal Height Angle Adjustable Cell Phone Stand, Phone Holder for 4.7-10 inch - PrimeCables®

2/5

I am completely baffled by the positive reviews for this item. It’s definitely not good nor a great value. Especially at full price. The height adjustment is friction based so destined to fail in the short term. More importantly, the stand is extremely lightweight (190g) so very unstable with a smartphone (195g for my S9) or worse iPad (650g) sitting on it at any height. This thing will topple if you sneeze. The designer of this contraption had no understanding of physics.

Oct 15, 2021

Reply by our customer service

Thank you for your review. We are sorry to hear you are not satisfied with the product. Please contact our customer support by email: support@123ink.ca, telephone: 1-866-979-7463 or live chat. Thank you!

Reviewed

Full Motion TV Wall Mount Articulated Arm Universal LED LCD PLASMA 13” - 55” SLIM - PrimeCables®

2/5

Very disappointing product and included instructions. I really don't understand how it got all these positive reviews. 1) No matter how much you tighten the mounting/setting screws, TV tilt and rotation will slip from set position as you adjust arm position for viewing by holding the TV by its frame. The fact that this mount's pivot points are EXTREMELY stiff further compounds this flaw. The munted TV is less than half the specified maximum weight of the mount so that's not the cause. 2) TV leveling/rotation angle is not maintained throughout the arm's range of motion. I adjusted the TV rotation with the arm fully extended. When pushing the arm back against the wall, the TV was off level. Extending the arm again fully restored proper level. 3) Wall bracket plastic decorative trim was a selling point for me. Unfortunately, the 3-part trim does not fit properly nor clip on securely. It falls off if you sneeze at it or even look at it wrong. 4) The plastic cable retaining clip on the front arm is too long. Its closed side extends the full length of the front arm segment and compresses the routed cables exiting each end against the front arm segment's pivot points. I had to rout the cables on the open/split side of the clip which does not extend the full length of the front arm segment to avoid damaging the routed cables when moving the TV. 5) Included instruction sheet does not reflect actual hardware (only shows 3 mounting holes for the wall plate vs the 3 at top + 1 middle and 1 bottom). It does not include any details on how to set and secure tilt angle via adjustment screws. You just have have to guess, which might contribute to issue 1).. I can't possibly recommend this TV mount. Unless of course you dont care if your TV tilt and rotation can't be properly adjusted. Oh its a solidly built mount alright, but it just doesn't work well at all and the included documentation is inadequate. I've had good results with fixed mounts from Prime Cables before but I will be buying my articulated mounts from elsewhere from now on. This specific mount just does not cut it.

Jul 23, 2021

Reviewed

Slim Cat5e Punch Down Keystone Jack - White - Monoprice®

1/5

This series of "slim" RJ45 inserts are actually slightly WIDER than the regular inserts. These absolutely DO NOT fit next to a F-Type or RCA insert in Decora straps with more than a single column of ports (i.e. 4 or 6). The regular series of RJ45 inserts, on the other hand, do fit in such Decora straps (although you really need to squeeze them in). Since these jacks also don't have a strain relief for the cable nor are they appreciably less expensive, they are simply a poor choice for any application.

Nov 21, 2019

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Reviewed

8 Port 2 Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - Monoprice®

3/5

WARNING! None of the Decora keystone straps can accept RJ type jacks side by side. As a matter of fact, they cannot accommodate ANY jacks with left/right shoulders or stopper nibs being placed side-by-side (RJ, HDMI, in-line coupler, etc). This 8-port Decora wall plate is no exception, despite the fact that the product information page CLEARLY states it can accept RJ type jacks (with pictures to reinforce the message). This is misleading and causes needless frustration for customers and needless requests/complaints to PrimeCables support. You can indeed use RJ type inserts BUT... only F-type, RCA, Banana, Blanks and any other inserts WITHOUT stopper shoulders/nibs can be placed side-by-side or next to a keystone insert with stopper shoulders/nibs. This is an important limitation that needs to be highlighted in the product pages. It will affect the layout and number of useable ports in your wall plate. For example: RCA next to RCA or F-Type = YES RJ45 next to RJ45 = NO HDMI next to HDMI = NO RJ45 next to HDMI = NO RJ45 or HDMI next to RCA or F-Type = YES I had to use a 12-port Decora wall plate to fit a mix of 7 inserts (4xRJ45, 1xF-Type, 2xHDMI). The 8-port wall plate could not accommodate that mix because all the RJ45 and HDMI inserts could not be placed side by side. The remaining 5 open positions were filled with blank inserts. Other than that major gotcha, the product works fine. The following product pages on the website need to be updated to reflect this significant limitation: 8 Port 2 Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - Monoprice® https://www.primecables.ca/p-331093-cab-6835-8-port-2-gang-keystone-wall-plate-for-rj45-rj11-rj12-rca-f-type-jack-white-monoprice 8-Port 2-Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - Ivory - Monoprice® https://www.primecables.ca/p-331095-cab-6836-8-port-2-gang-keystone-wall-plate-for-rj45-rj11-rj12-rca-f-type-jack-ivory-monoprice 12 Port 2 Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - Monoprice® https://www.primecables.ca/p-331096-cab-6837-12-port-2-gang-keystone-wall-plate-for-rj45-rj11-rj12-rca-f-type-jack-white-monoprice 12 Port 2 Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - Ivory - Monoprice® https://www.primecables.ca/p-331099-cab-6838-12-port-2-gang-keystone-wall-plate-for-rj45-rj11-rj12-rca-f-type-jack-ivory-monoprice Decora Strap 4-Port Keystone https://www.primecables.ca/p-360651-wp-d4p-wh-decora-strap-4-port-keystone-white Decora Strap 6-Port Keystone https://www.primecables.ca/p-360653-wp-d6p-wh-decora-strap-6-port-keystone-white

Nov 14, 2019

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Reviewed

8 Port 2 Gang Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - Monoprice®

2/5

Unfortunately, none of the Decora keystone straps can accept RJ or HDMI jacks side by side. Actually, they can't accept ANY jacks with left/right shoulders or stopper nibs. Only F-type or RCA type inserts can be placed side-by-side.This wall plate is no exception, despite the fact that the product information page CLEARLY states it can accept RJ type jacks (with pictures to reinforce the message). This is misleading and causes needless frustration for customers and requests/complaints to PrimeCables support. The product pages need to be updated to reflect this limitation. The product pages for the 12-port keystone wall plate and the product pages of the 4-port and 6-port Decora straps should also be updated to warn the user about side-by-side mounting of jacks other than F-Type or RCA.

Nov 14, 2019

Reply by our customer service

Thank you for your feedback! I'm sorry to hear you are not satisfied with our products. Please feel free to contact us by phone (1-866-979-7463), email (support@123ink.ca) or by live chat.

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