Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

43215
About a week ago I ordered two cartridges. They arrived in two days but unfortunately one would not work. I contacted 123inkcartridges, explained the problem and they quickly offered to send a replacement which also arrived in two days. The new cartridge seems to work just fine. I wrote an unkind review a couple of days ago about being kept waiting on line for 35 minutes but I have to say that my annoyance resulted in me calling the company and the response was immediate. Thanks, guys for the speedy response.
Feb 05, 2016
As usual the delivery was excellent but unfortunately the #57 cartridge did not work at all in spite of following the troubleshooting guide; the #56 cartridge worked just fine. The lady to whom I was speaking on line put me into a queue and advised that she "would be back shortly". After a 35 minute wait I decided to call the company, spoke to someone else who said "we'll send you a replacement". I can live with that but a 35 minute wait for an agent to respond is extremely poor customer service.
Feb 04, 2016

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