Stephanie A reviews

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Rubber Bands, 100g/Bag - Moustache® - Ball

1/5

Item arrived in pieces, see photo. Elastics are brittle and the ball is falling apart. Non of the elastics are useable. I would appreciate a refund or credit for my next order with shopperplus.

Jun 08, 2026

Reply by our customer service

We're sorry to hear your rubber bands arrived broken and unusable, Stephanie. Natural rubber can become brittle when exposed to heat or direct sunlight during transit or storage, which may explain the condition you received — this isn't the quality we aim for. Please reach out to our Customer Service team with your order number and the photos you've shared, and we'll be happy to arrange a refund or a credit toward your next order. Thank you for flagging this so we can also review our packaging and shipping handling to help prevent it from happening again.

Site is easy to read and navigate. Not true for many other sites. Lots of other stuff to choose from as well. When I get time, I'll have a good look. Thanks!

Sean LJune, 2023

Recherche simple et facile, paiement super rapide, livraisons toujours reçues dans les délais indiqués

Maurice LJune, 2023

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