Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

Free shipping on orders over $49. A small number of orders cost much more to ship than the order amount (usually heavier or larger items going to rural or remote addresses). These orders are charged the actual shipping cost, shown at checkout before you pay. All orders under $49, the cost of shipping is only $7.95! More >>

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

Free shipping on orders over $49. A small number of orders cost much more to ship than the order amount (usually heavier or larger items going to rural or remote addresses). These orders are charged the actual shipping cost, shown at checkout before you pay. All orders under $49, the cost of shipping is only $7.95! More >>

43215
The drum handle broke on the first attempt at removing the drum. Placing a hand under the drum enabled removal. Compared to the old drum the plastic used for the front handle doesn't seem to be as sturdy.
Sep 16, 2026
Review-reply-icon

Reply by our customer service

We're sorry for the late reply. Thank you for taking the time to share your experience with this remanufactured drum unit, and we're glad you were still able to remove it safely. We're truly sorry the front handle broke on your very first attempt and felt less sturdy than your previous drum. We've shared this with our product team and supplier so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — 123ink.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.


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