tj_v reviews

Reviewed

Blank Keystone Wall Plate Insert - White, 1 Pack

The tabs clip in perfectly, but I cannot understand why they're an off color from the plates sold by the same company!?

Oct 08, 2026

Reply by our customer service

Thank you for sharing your feedback on these blank keystone inserts — we're glad to hear the tabs clip in perfectly. We're truly sorry the colour doesn't match our wall plates as it should, and we've shared this with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

1-Gang Low Voltage Mounting Bracket - PrimeCables® - 10pack

4/5

Worked great. The plastic is a bit too flexible vs other competitors but the product does work as intended.

Oct 08, 2026

Reviewed

2 Port Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - PrimeCables® - 1/Pack

2/5

When used in combination with PrimeCables low voltage single gang mounts(https://www.primecables.ca/p-317568-cab-7013-1-gang-low-voltage-mounting-bracket-primecables#sku367591), they do not sit flush with the wall as the area where the screw goes though is not recessed at all, but flush with the sides of the plate. I'm not sure who thought that was a good idea... if you look at other manufacturer plates, the screw area is recessed the depth of the plate.

Oct 08, 2026

Reply by our customer service

Thank you for taking the time to share such detailed feedback on this keystone wall plate. We're truly sorry it didn't sit flush with the wall when paired with our low voltage mounting bracket — the non-recessed screw area is a fair point, and we've shared your observations with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

4 Port Keystone Wall Plate for RJ45 RJ11 RJ12 RCA F-Type Jack - White - PrimeCables® - 1/Pack

2/5

When used in combination with PrimeCables low voltage single gang mounts(https://www.primecables.ca/p-317568-cab-7013-1-gang-low-voltage-mounting-bracket-primecables#sku367591), they do not sit flush with the wall as the area where the screw goes though is not recessed at all, but flush with the sides of the plate. I'm not sure who thought that was a good idea... if you look at other manufacturer plates, the screw area is recessed the depth of the plate.

Oct 08, 2026

Reply by our customer service

Thank you for taking the time to share such detailed feedback on this keystone wall plate. We're truly sorry it doesn't sit flush with the wall when paired with our low voltage mounting bracket because the screw area isn't recessed. That's frustrating, and we've shared your observations with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

Cat6 Plug Solid W/Insert 50U 100pcs/Bag - PrimeCables®

3/5

I don't expect perfect quality, but of the 25 I've used, 7 I've had to throw out. All 7 of the "defective" ones are the same issue: Pin 8 doesn't like to press in fully, or gets pressed to the side. The tool is in perfect condition and not to be blamed in this instance.

Oct 08, 2026

Reply by our customer service

Thank you for taking the time to share such detailed feedback on these network plugs, and we're truly sorry that several of them had the same issue with the last pin not seating fully or shifting sideways during crimping. That's frustrating and wasteful, and we've shared your observations with our product team and supplier so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

Cat5e Cat6 RJ45 Ethernet Network Cable Strain Relief Boots, 50 Pcs/Bag - White - PrimeCables®

2/5

These are SUPER stiff...far too stiff to be used, especially on 6a cable. They do not allow any relief on the tab and thus the connectors do not hold securely in. do not recommend, now I got 98 of these things and not sure what to do with them. Oh, don't expect to put these on 6a cable, the opening is not large enough and it takes wayyy too much effort to place on.

Oct 08, 2026

Reply by our customer service

Thank you for taking the time to share your experience with these strain relief boots, and we're truly sorry they turned out far too stiff, with an opening too narrow for thicker cable and too little give on the latch to let connectors seat securely. We've shared your feedback with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

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