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Sit-Stand Articulating Monitor and Keyboard Workstation - Monoprice®

2/5

The pros: fast delivery, quick and easy to set up, and the monitor and keyboard really are quite flexible in terms of positioning. The cons: - the keyboard arm is not long enough to clear my (very small) desk. The keyboard cannot be positioned lower than about 4" above the desk. So working in the sitting position is not a realistic option with this gizmo. There is one picture with the keyboard and desk (at the very bottom of the posting) and I totally missed that; it might have been misinterpreted in any case. As it is, with the restocking fee and shipping it back I will have to keep it but most definitely not happy with it. - given the above, this one is pretty insignificant but here it is anyway: the keyboard tray is too small for keyboard and mouse. - Keyboard tray keeps floating down (and I'm not a keyboard-banger); the instructions may or may not show how to fix this. It's all pictures and I couldn't figure it out (my 2-year-olds were told to "use your words"! You'd think they would give a computer-user credit for understanding real words!) I contacted the company about how to stablize the keyboard tray, and have received no help from them as of this morning. In summary: I should not have ordered this without trying it out in a store first. Return options are not great, "live help" is friendly but not helpful, and it's hard to get a feel for how the product will function unless you actually get it. I would definitely not recommend it to a friend. Note that the "free return" comes with a bunch of strings attached: read that before ordering anything!

Jan 19, 2018

Reply by our customer service

Dear customer, Very sorry for the inconvenience. We will email you back once we get some additional troubleshooting from our supplier. Best regards

Site is easy to read and navigate. Not true for many other sites. Lots of other stuff to choose from as well. When I get time, I'll have a good look. Thanks!

Sean LJune, 2023

Recherche simple et facile, paiement super rapide, livraisons toujours reçues dans les délais indiqués

Maurice LJune, 2023

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