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ZigBee Smart Outlet 120VAC/15A - LivingWise Reviews of ZigBee Smart Outlet 120VAC/15A - LivingWise

Reviewed by 33 customers

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Showing 1-20 of 41 reviews
    5/5

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    By

    from Saint-hubert, QC

    Thanked 30 for 551
    Jul 31, 2019

    Integrates as a Wall Switch itself, controls one of the 2 outlet receptacle, perfect solution for integrated home and where a switch cannot be installed due to lack of electrical box, different setup, etc... Works like a charm once integrated, using Samsung SmartThings and once the type is properly configured, current status, on/off works without any issue. Will order a few more for sure

    Reply by our customer service

    Dear customer, thanks for writing in, we appreciate your feedback, please call us at 1-866-979-7463 or email us at support@123ink.ca if you have any questions.

    Was this review helpful? Thanks (1 person thanked AlexCirce for this review)
    4/5

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    By

    from Stoney Creek, ON

    Thanked 4 for 13
    Jan 14, 2020

    In case it is not clear one socket always provides power the other can only be switched by software. There is something that looks like a button, but it cannot be pressed. I don't know why primecables choose to display these upside down. There is even a top labelled on the outlet, if confused. Installed the right way, the top has power the bottom switched... The downside to this switch is if you say want to hook up your entertainment unit to it, If your automation fails while you are away, your spouse will be cursing you because there is no manual way to trim it on. I have also found it will sometimes turn itself off. So keep that in mind before connecting your gas heater to this. I purchased three, but do far I am not using the one I installed. My intent was to connect my entertainment center... But I decided not to risk my wife's wrath. So I will probably connect the electric fireplace instead. This is a ZigBee device. So you can connect it to SmartThings in the app as a GE ZigBee switch. But then SmartThings will just mark it as a thing and you'll need to edit the device in the SmartThings IDE. It can take a week or two for your mesh to stabilise. Do do not plan on showing it off the first day. You maybe badly disappointed. I have no idea how this differs from the more expensive outlets also listed. Chances are they don't.

    Was this review helpful? Thanks (0 people thanked bill_r for this review)
    5/5

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    By

    from Laval, QC

    Thanked 3 for 25
    May 10, 2022

    parfait fonctionne super bien , une. seule prise contrôlable comme la plupart des prises !

    Was this review helpful? Thanks (2 people thanked sylvain_s for this review)
    5/5

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    By

    from Laval, QC

    Thanked 3 for 25
    May 05, 2022

    edge driver support in smartthings

    Was this review helpful? Thanks (2 people thanked sylvain_s for this review)
    1/5

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    By

    from Scarborough, ON

    Thanked 2 for 1
    Sep 08, 2022

    garbage product, got blocked at the first step with livingwise app, can't create account, always say internet issue, timeout. total useless

    Reply by our customer service

    Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

    Was this review helpful? Thanks (1 person thanked fei_l for this review)

    This review originates in: LVS-VS20ZW-1UO

    5/5

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    By

    from Laval, QC

    Thanked 3 for 25
    May 10, 2022

    Parfait avec Smartthings

    Was this review helpful? Thanks (1 person thanked sylvain_s for this review)
    5/5

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    By

    from Laval, QC

    Thanked 3 for 25
    May 05, 2022

    parfait avec smartthings

    Was this review helpful? Thanks (0 people thanked sylvain_s for this review)
    5/5

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    By

    from Laval, QC

    Thanked 3 for 25
    May 01, 2022

    parfait

    Was this review helpful? Thanks (0 people thanked sylvain_s for this review)
    5/5

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    By

    Thanked 18 for 72
    Mar 16, 2022

    Aucun problème de parage avec Zigbee et HomeAssistant

    Was this review helpful? Thanks (0 people thanked Ahmed R for this review)
    2/5

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    By

    from DORVAL, QC

    Thanked 0 for 20
    Jan 10, 2022

    Major connectivity issues and no compatibility with other similar platforms (Smart Life, Tuya, etc.)

    Reply by our customer service

    Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""ZigBee Smart Outlet 120VAC/15A"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

    Was this review helpful? Thanks (0 people thanked Robert S for this review)
    5/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from MONTRÉAL, QC

    Thanked 28 for 374
    Apr 20, 2021

    Very good with HomeMate, This one is the third that I order

    Was this review helpful? Thanks (0 people thanked NGUYEN for this review)
    1/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Saint-Jerome, QC

    Thanked 0 for 3
    Oct 15, 2020

    Never was able to connect.

    Reply by our customer service

    Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!

    Was this review helpful? Thanks (0 people thanked robin_b for this review)
    5/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from cochrane, AB

    Thanked 20 for 237
    Jun 12, 2020

    Super smart, great combo.

    Was this review helpful? Thanks (0 people thanked Mac C for this review)
    1/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Richmond Hill, ON

    Thanked 5 for 54
    May 07, 2020

    Anybody know how to control it while liveWise server down? I could not login to LiveWise server through the app, giving me 500 error.

    Reply by our customer service

    Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "ZigBee Smart Hub For Your Smart Home Zigbee Sensors - LivingWise (LVS-VS20ZW-1UO)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

    Was this review helpful? Thanks (0 people thanked lei_x for this review)

    This review originates in: LVS-VS20ZW-1UO

    3/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Winnipeg, MB

    Thanked 0 for 2
    Apr 28, 2020

    Worked for a bit, now it got dropped from my hub. How can I reset this outlet, or get it back into pairing mode?

    Reply by our customer service

    Hi David, Thank you for posting a review and we’re sorry to hear that you have had issues with the ZigBee smart outlet you purchased. We have sent you an email concerning this issue. Hope to hear back from you soon.

    Was this review helpful? Thanks (0 people thanked david_8 for this review)
    3/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Montreal, QC

    Thanked 6 for 19
    Apr 25, 2020

    Needs a neutral, doesn’t say and shouldn’t.

    Reply by our customer service

    Hi Jonathan, Thanks for sharing your feedback. If you need any assistance in regard to this outlet you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

    Was this review helpful? Thanks (0 people thanked jonathan_l for this review)
    5/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Saint-Lambert, QC

    Thanked 0 for 13
    Feb 04, 2020

    Fait la job

    Was this review helpful? Thanks (0 people thanked paul henri_c for this review)
    3/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from Laval, QC

    Thanked 4 for 6
    Jan 26, 2020

    The recommended application does not work at all. You have to download the homemate application from orvibo instead. These devices are exactly the same as orvibo. It is not easy to pair the devices with the bridge; they must ve very close. Once paired they seem to work even of they're far from the bridge. These devices use zigbee as a trabsmission protocol which creates a mesh network to communicate between them so be sure you install enough zigbee devices to create a reliable mesh because if not you may have lagging

    Reply by our customer service

    Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

    Was this review helpful? Thanks (0 people thanked Carlos P for this review)
    5/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from East Angus, QC

    Thanked 10 for 453
    Jan 15, 2020

    parfait, bon et pas cher!

    Was this review helpful? Thanks (0 people thanked christine_l for this review)
    5/5

    Thanks for taking the time to learn more about our Badges! We use Badges to identify reviewers so that you can better understand their credibility.

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    By

    from East Angus, QC

    Thanked 10 for 453
    Jan 15, 2020

    parfait, bon et pas cher!

    Was this review helpful? Thanks (1 person thanked christine_l for this review)

    This review originates in: LVS-VS20ZW-1UO

Showing 1-20 of 41 reviews

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